Shipping/Return Policy

Theresa Hartney Shipping Policy: USPS is our preferred carrier because of their speedy service and Saturday deliveries. They also allow us to ship to PO Boxes and APO addresses. Shipping costs for Priority Mail are a flat rate of $10. Most Priority packages arrive within 2-3 business days of shipment. It is rare, but there are occasional delays. If you require a guaranteed delivery date please use Express Mail. USPS Express Mail is available for all domestic orders for a flat rate of $29.95. Orders using this method are guaranteed to arrive the next business day, if placed by 10 AM EST. Internet orders placed on the weekend will be processed the following business day. If you have special delivery instructions, just include a note in the Comments box upon placing your order. We'll do our very best to accommodate your needs. Return/Exchange Policy: We want you to be 100% satisfied with your purchase and understand if you need to return/exchange the item. Please feel free to contact us with merchandise questions or return policy questions at 503-274-8882. Please read instructions carefully on the return policy. Returns must be received by us within 14 days of the ship date. Items must be in new condition with all tags attached and original packaging materials, including garment bags. Returns of discounted items can be returned for a merchandise credit or exchange, no refunds. Items purchased at 60% or more off the original prices are considered final sale and are not returnable. Send returns to: Parallel 1122 NW Marshall St Portland, OR 97209 503-274-8882 USA We regret that shipping on returned merchandise is non-refundable nor are any taxes and duties incurred on international orders. However, your exchange order will be shipped free of charge, via priority mail. You will receive an email notification with all the details of your return once it has been processed which normally takes approximately 7 business days. Please note that your bank or credit card holder may take additional time to post the credit to your account. Shipping Policy: USPS is our preferred carrier because of their speedy service and Saturday deliveries. They also allow us to ship to PO Boxes and APO addresses. Shipping costs for Priority Mail are a flat rate of $10. Most Priority packages arrive within 2-3 business days of shipment. It is rare, but there are occasional delays. If you require a guaranteed delivery date please use Express Mail. USPS Express Mail is available for all domestic orders for a flat rate of $29.95. Orders using this method are guaranteed to arrive the next business day, if placed by 10 AM EST. Internet orders placed on the weekend will be processed the following business day. If you have special delivery instructions, just include a note in the Comments box upon placing your order. We’ll do our very best to accommodate your needs. Return/Exchange Policy: We want you to be 100% satisfied with your purchase and understand if you need to return/exchange the item. Please feel free to contact us with merchandise questions or return policy questions at 503-274-8882. Please read instructions carefully on the return policy. Returns must be received by us within 14 days of the ship date. Items must be in new condition with all tags attached and original packaging materials, including garment bags. Returns of discounted items can be returned for a merchandise credit or exchange, no refunds. Items purchased at 60% or more off the original prices are considered final sale and are not returnable. Send returns to: Parallel 1122 NW Marshall St Portland, OR 97209 503-274-8882 USA We regret that shipping on returned merchandise is non-refundable nor are any taxes and duties incurred on international orders. However, your exchange order will be shipped free of charge, via priority mail. You will receive an email notification with all the details of your return once it has been processed which normally takes approximately 7 business days. Please note that your bank or credit card holder may take additional time to post the credit to your account.

2009-01-15T18:13:51-08:00

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Shipping/Return Policy

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